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iWitness VIDEO: Smoothie shop worker captures customer's profanity-laced rant

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by WFSB 3

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03.24.2022



Robeks employee Charli Hill recorded video of James Iannazzo, who police charged with intimidation based on bigotry or bias, during his profanity-laced rant at the smoothie shop in Fairfield.

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50 Comments

  1. Blue Sky Country

    Homebody got axed from his white collar multi-thousand salary job cuz he wanted to be a karen lol

    Reply
  2. No_Stick_Drummer

    I'm actually on the guy's side here because if there's only four employees working there then how do you not know who made the smoothie? And it sounded obnoxious when she said it because she sounded like she was about to laugh about it. Like you don't know, yeah right what BS. No wonder the guy snapped and got a drink thrown at her.

    Reply
  3. Jacob Stephens

    Everyone is only sorry when they are caught. This man shouldn't hold a job for a while. Sit on your couch and think about what you did. After you serve your time of course. The moment that drink is thrown, he's in the hospital beside his son.

    Reply
  4. Scottwilkie18

    He would’ve deserved one of those girls punched him in the face

    Reply
  5. Jet Li

    Teenage girls like Gianna have such bad and rude manners. No professionalism at all!!!!!!!

    Reply
  6. Anemone

    I wish Americans would realize unless they’re native Americans the ignorant ‘immigrant’ or ‘go back to your country’ argument does not make any sense

    Reply
  7. alex

    jit tripping

    Reply
  8. 59ersfootball

    Those workers are nutcases. That man is a hero 🦸‍♂️

    Reply
  9. Htimez2

    Hot Take Freedom of speech, and tbh I think I am on his side, those girls obviously never heard the customer is always right and if they are too stupid to make a smoothie correctly they should be fired and he should be given a refund.

    Reply
  10. Rhys Rigsby

    That asshole assaulted her with that drink. He was a piece of shit, racist, asshole, scumbag…. disgusting man.

    Reply
  11. Diane West

    I have no problem with this racist piece of sh*t doing some jail time for this rant. There are nut products in so many things it’s unbelievable. A responsible parent would have made his son a smoothie as home so he could be sure there were no nut products in it. I understand he was upset & scared because of the severe allergic reaction his son had but this is way beyond upset. His lawyer says this is not his “usual nature”!You don’t just all of a sudden become a ranting racist unless racism & hate is part of your nature. He had a high paying job with Merrill Lynch & he lost it behind his own ignorant hate. Now he has to find a new job & with the position he had any possible employer is going to see this & think twice. I have sympathy for what his son went through but absolutely NO sympathy for him. THANK YOU MERRILL LYNCH FOR FIRING THIS BIGOT!

    Reply
  12. Timor's Osculum

    Admittedly vile but I wish the robbery’s and daily shootings created this amount of outrage.

    Reply
  13. Derek Cash

    Has the nerve to call someone an immigrant…with a name like Iannazzo lol.

    Reply
  14. Doudymac

    He has nobody to blame but himself. He literally put his son in danger by not mentioning the "Allergy" situation…🤷‍♂️

    Reply
  15. Just Me

    Just struck me – was there an ADULT manager during this shift? If so, then where was s/he? All I see are kids in the video!

    Reply
  16. streamlinemoderne

    Somehow I really identify with the guy. I mean damn, his kid could have died. I would be enraged if they had nearly poisoned my kid. The young women seem like they haven't been trained in how to deal with an angry customer. They also don't seem very well-spoken, even for teenagers. It probably escalated when they gave him 'tude from the beginning and he just lost it after a very bad day. (We don't see the whole conversation of course.) The racist slurs were completely uncalled for. Was an adult manager on the scene? If I were him, I wouldn't have bothered with the smoothie shop at all and called corporate. They would have come down hard on the kids and maybe fired one of them. This was a big screw-up on their part. It could have led to a lawsuit. Aren't these places supposed to ask if the peanut thing is a preference or an allergy? Let's not forget his kid could have died. Am I alone in thinking firing him seems extreme? But that is the world we live in now. Whenever I see these videos of people freaking out I think "Whoa! That is way out of line!" but if you could take out the horrible racist stuff he says, I think he has a right to be super mega pissed. What am I missing here?

    Reply
  17. effy

    Imagine he missed

    Reply
  18. This Human

    Lets not get it twisted: this guy has every right to be mad. But he should have handled it legally, not like a 12 year old after they lose a game of fortnite.

    Reply
  19. Ben Dover

    Dumb c u n t s !!
    I do worse than that
    High five Merrill

    Reply
  20. PEACE OUT PAT

    I don't feel bad for this guy, but it is kind of scary to think about the random ass people that are going to be fucking with this man for the rest of his life. He better lose some weight and buy a wig. guy is fucked. if I saw him I'd probably at least fuck with him a little bit

    Reply
  21. Joshua Freeman

    If it was teenage boys who fucked up, it would have been a lot worse than getting called out of your name or a racial slur.

    Reply
  22. Joshua Freeman

    His son ends up in the hospital, and he lost his job, but that is somehow his fault. Those teens should have at least been fired.

    Reply
  23. info145

    He had a good job and he LOST it over a stupid thing like this!

    (The consumer is responsible to learn the contents of what they're purchasing ahead of buying it)

    Reply
  24. Abel Tesfaye

    I ALWAYS tell people I have allergies!!! This guy is a moron.

    Reply
  25. Ernesto Diaz

    "Why cant restaurants and service places find workers?"

    Reply
  26. Tortman18

    He’ll die someday. Hopefully it’s much, much sooner then later.

    Reply
  27. Ivan Brakholonov

    He “regret” his action and was sorry only because the public recognized him and he got fired. I bet if he was not located, he wouldn’t have been sorry

    Reply
  28. Alex

    Another classic Trump supporter…

    Reply
  29. CREWDOG289

    I am willing to bet if he talked to them with respect and curtesy he would have gotten wat he wanted

    Reply
  30. Tier1Norseman

    Girl in blue has those obnoxiously long nails, mouths off the most out of the group and as usual, the video is only recorded/shown much like police videos to show only one side of the situation. I think I'm sure girl in blue instigated and caused most all of the chaos we see in the video. She couldn't keep her mouth shut either and her coworkers suffered insults etc. as a result. The dad was wrong for throwing the smoothie but in today's joke of a society, I'm enjoying these idiots entertaining me.

    Reply
  31. Speedy of the North

    Ok, the guy was out of hand with the slurs and I know some will say it's no excuse but his son had to be taken to the hospital. I'd be pissed too if I requested a drink with no to a certain ingredient (regardless if it was told due to an allergy) and one of my family members had to be rushed.
    His son could of died due to lack of care by the workers to follow an order correctly.
    And I'm sure, regardless how a customer approaches you, you're suppose to de-escalate the situation. Not act in the way to continue to make them piss. Plus recording, ppl need to stop with pulling out the phone. You just make matters worse in a heated situation, just so you can post on social media and get responses like… oh poor you. Yall did nothing wrong, he got mad in rage for no reason. Yall are strong to handle that…🙄.
    Way I see it.. guy had every reason to be upset. Girls did everything you're not suppose to do to handle situation. Things, regretful things were said out of anger for his son who could of died. Should the guy get fired?? No. Arrested?? Yeah probably. The girls should be fired.

    Reply
  32. Sayyed Elgohary

    The bitches must get fired. You don’t escalate with a customer and jeopardize your own safety. She kept yelling like a street prostitute

    Reply
  33. Sayyed Elgohary

    Them bitches didn’t have to yell at the customer, just stay calm and call the police to avoid conformation. The girl was rude to him from the beginning and that triggered him on top of being worried about his son. He’ll win big money when he files a law suit against his employer, they have no right to fire him for conduct away from work, he’s not a celebrity

    Reply
  34. Sayyed Elgohary

    Them fucken bitches at the store didn’t have to yell at him like that. They were rude from the beginning and that triggered the guy on top of being worried about his son

    Reply
  35. David

    Never trust anyone who tells you that the word "immigrant" is racist. Countries and religions aren't races, either. The term "Karen" is now a racial slur toward Caucasians or individuals who are Caucasian in appearance, when applying the same precedent that deems other terms racially offensive. Members if one specific race will be punished not only with the law (even if no racial slur was used), and news writers and social media users are completely empowered to plaster a racial slur toward Caucasians in comments and headlines galore, with the intent of upsetting readers that identify as that race and had nothing to do with the situation being reported upon. Then, the vigilantism is taken further by employing the same tactics the governor of TX wanted individuals to utilize toward people involved in abortions; tactics that were deemed abhorrent by the same types of people who now utilize, encourage, and empower that very tactic for racist purposes. How did you get here?

    Reply
  36. laurel jade

    he should have mentioned the peanut allergy better yet not go to a place that uses traces of peanuts. fucking prick

    Reply
  37. Youngboy ray

    That’s just so dumb they don’t know who made it😂

    Reply
  38. S K Toh

    He must be a Demoncrat. Let's go Brandon!

    Reply
  39. CreepyGnocchi

    He ordered a peanut drink with no peanut? He shoulda got a green drink instead wtf. Its kinda faulty that she keeps saying “ i dont care i dont care” which im sure was just said to piss him off after he threw the drink. He was in the wrong. Whats done is done he could have called to get corporate # no need to have gone back in that store. He lost his job over it too. People need to learn

    Reply
  40. Justin Wang

    i could sympathize with the guy that his son got sick because of the allergy. i would be extremely upset if that happened to me. however, if i were him knowing my son was allergenic to nuts, i would make it very clear when ordering any food. just telling the girls not to put peanut butter could simply mean his son didn't like peanut flavour. the girls who made it would have no idea it's for someone who's allergenic to nuts. i don't think the girls intentionally tried to harm his kid. if he did tell the girls that his son was allergic to nuts and they still served food with peanut content, then hire a lawyer and sue the shop. what was throwing drink to someone and chanting racial slurs going to do? put yourself in jail and get fired.

    Reply
  41. Kimberly D

    He wasn't ready for that smoke from a teenage girl. She wasn't gonna back down or cry like a baby. He got the right one that day.

    Reply
  42. Juchari Uinapekua

    'Loser immigrant'… Can someone remind this man about the Italian migrations of the 1900's… Starving, poor, peasant Italians migrated in huge masses to indigenous lands, not only to the US but to Mexico, Argentina, etc.. if it wasn't for such opportunities here, endless amounts of Italians would have died of starvation or in poverty… Someone give this man a history book. Embarrassing the good Italian people that are humble and good hearted.

    Reply

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